Privacy Policy

Vrrpay > Privacy Policy

At VRRPAY, your privacy and the security of your financial data are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal and payment information when you use our Payment Gateway and related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email, phone number, and billing information.

  • Payment Information: Credit/debit card details, bank account information, UPI IDs, and transaction data necessary to process payments securely.

  • Account and Transaction Data: Payment history, invoices, refunds, and settlement records.

  • Usage Data and Analytics: Information about how you use our platform to improve service performance and security.

2. How We Use Your Information

We use your information for purposes including:

  • Processing Payments: Authorizing, completing, and reconciling transactions securely.

  • Customer Support: Providing assistance, responding to inquiries, and resolving issues.

  • Platform Improvement: Enhancing functionality, monitoring performance, and strengthening security measures.

  • Compliance: Meeting legal, regulatory, and anti-fraud requirements.

  • Communication: Sending relevant service updates and transaction notifications.

3. Data Security

We implement industry-standard security measures, including:

  • End-to-end encryption for payment and personal data.

  • Two-factor authentication (2FA) for account access.

  • Regular monitoring and audits to prevent unauthorized access, fraud, and data breaches.

4. Sharing Your Information

We do not sell your personal information. Information may be shared with:

  • Payment Processors and Banks: To complete transactions and settlements.

  • Regulatory Authorities: As required by law or for compliance purposes.

  • Trusted Partners: For fraud prevention, risk assessment, or improving our services.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance your user experience on our platform.

  • Monitor usage patterns and improve our services.

  • Provide personalized features and content.

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal and payment information.

  • Withdraw consent for marketing communications at any time.

  • Request information about how your data is processed and shared.

To exercise your rights, please contact us at info@vrrpay.com.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, regulatory requirements, or security practices. All updates will be posted on this page with an updated effective date.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:

Email: info@vrrpay.com